Refund & Return Policy

Return Eligibility We support a 60-day hassle-free return policy for all products. Customers can apply for a return within 60 days of receiving the order if the product is unused, unwashed, intact in appearance and accessories, and keeps the original packaging intact. Products with man-made damage, excessive wear or missing accessories will not be eligible for return.

Return Process To initiate a return application, please contact our customer service team via the official contact channel on our website. Our team will verify your order information and return eligibility, and provide you with formal return guidance and return address. Please do not return goods without prior official confirmation.

Refund Processing Time After we receive and inspect the returned products to confirm compliance with return standards, we will complete the refund processing within 5 to 10 business days. The refund will be returned to your original payment account.

Special Instructions All order settlement and refund currencies are unified in USD. We do not charge any return handling fees for eligible return orders. If the refund is delayed due to bank system reasons, you can contact customer service to assist in checking the progress.